What's New

Improvements to the requests for TexFlex debit card validations are coming soon

WageWorks is improving the requests for TexFlex debit card validations starting December 8, 2018:

  • you will receive an email for each transaction requiring additional information in order to validate,
  • the email will have a direct link to the TexFlex website and the transaction that needs your attention, and
  • once you are logged in, the new process will provide clear instructions for any transaction(s) that needs your attention, and what documentation is required in order to validate.

Per the TexFlex card suspension process, you must provide appropriate documentation or your TexFlex debit card could be suspended. Examples of appropriate documentation include a detailed receipt or Explanation of Benefits. If you receive a request to validate your debit card transactions, you can also refer to “How to Validate Your TexFlex Card Swipe”.

New TexFlex Mobile Application

Click here for more information.

Contact Us

TexFlex Customer Care

(844) 884-2364 toll-free
Monday – Friday, 7 a.m. – 7 p.m. CT

Call About:

  • TexFlex account questions
  • Claim reimbursement status
  • TexFlex debit card

Claims Address:

WageWorks, LLC.
P.O. Box 34700
Louisville, KY 40232

Overnight Mail:

5200 Commerce Crossings,
Suite 100
Louisville, KY 40229

Claims Fax:

(866) 643-2219 toll-free

Benefits Coordinator Resources